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Feldberger Hof
Familotel Hochschwarzwald
- Kundenbewertung - Customer Review

Dr. Pilet Spur 1
79868 Feldberg

iiQCheck-Index -Index

4,6
5
reviewed by 2267 customers since June 2023

Categories

97 % of our guests would recommend us.
4,6
Overall impression
4,7
Reception and reservations
4,6
Room/Apartment
4,6
Entire hotel complex
4,4
Kitchen
4,5
Childcare
4,7
Location and surroundings
4,6
Pool
4,5
Babys
4,2
Teenager
4,7
Wintersport

Portale
3219 further reviews on 4 portals

5,6/6
HolidayCheck
9,1/10
booking.com
4,1/5
tripadvisor
7,8/10
hotel.de

Customer reviews

Language :
4,8/ 5
2025-05-04
Fantastic Hotel. Good food (great variety) Nice Wine and coffee degu No food during night (wife is pregnant and couldn't keep everything in and was a bit starving first time) Great room Fantastic water world Everything was great besides that there was no other child below 2 years and there are less things to do in that age group which is not the issue of the hotel but just bad luck/timing. It was only a small inconvenience and not really a problem :D Overall this was the best vacation we had with Wiktor and we all loved the staff, the location and the hotel itself Really fantastic experience Thank you for having us and we will come again
Commented by: Feldberger Hof Familotel Hochschwarzwald
Dear Familie Hubeli, It's fantastic to hear you had such a great time with us! I'm thrilled you enjoyed the food variety, wine, and coffee. I'm sorry to hear about the night snack situation for your wife. We're always looking at ways to improve, and I'll share this with our team to see what options we might add. It's wonderful that you and Wiktor had a great vacation despite the small inconvenience with activities for children under 2 years. I'm glad it didn't dampen your overall experience. I'm sure the timing will line up better next time, and we'd be delighted to see you all again. Thank you so much for your kind words about our staff, location, and the hotel. We'll be here to welcome you back with open arms whenever you decide to visit again. Take care, Rita Gästebetreuungs-Managerin
4,6/ 5
2025-04-28
Excellent service in every area. Extremely child friendly. Very good food with big choice in all restaurants that include wine and other beverages. Big choice of activities- several pools for big and small,, child safe play areas for children and the free entry to Fundorena is real cool. For adults there are a few saunas,, afternoon gin and wine tasting and nice bar and relax areas. I would highly recommend this EXCELLENT hotel for all
Commented by: Feldberger Hof Familotel Hochschwarzwald
Dear Family Schweizer, Thank you very much for your wonderful review! We are so pleased to hear that you were happy with our service, the variety of activities, and the offerings in our restaurants. Your words are a wonderful confirmation that we are on the right track. We’re thrilled that both the children and the adults enjoyed their stay – from the pools and play areas to the relaxation offerings for the grown-ups. We always strive to provide an unforgettable experience for all our guests. Your feedback means a lot to us, and we would love to welcome you and your family back soon. Thank you for recommending us – that’s the greatest compliment we could receive! Warm regards Rita Gästebetreuungs-Managerin
4,6/ 5
2025-04-12
Child friendly, well managed
Commented by: Feldberger Hof Familotel Hochschwarzwald
Dear Family Bausch, Thank you so much for your kind words about our family-friendly atmosphere and how well things run here. It's wonderful to hear you've had a good experience with us. We really aim to make sure guests of all ages feel right at home, so it’s great to know we're on the right track. Looking forward to your next visit! Best Rita Gästebetreuungs-Managerin
5,0/ 5
2025-03-01
Das Hotel ist wunderschön und bietet modern ausgestattete Räume. Das Personal ist äußerst freundlich und stets hilfsbereit. Zudem besticht das Hotel durch seine Sauberkeit und die perfekte Lage – direkt gegenüber der Skipiste. Das Essen ist einfach fantastisch! Absolut empfehlenswert! The hotel is beautiful and offers well-equipped, modern rooms. The staff is extremely friendly and always helpful. The hotel is also exceptionally clean and perfectly located—right across from the ski slopes. The food is absolutely amazing! Highly recommended!
Commented by: Feldberger Hof Familotel Hochschwarzwald
Dear Family Simsir, Thank you so much for your glowing review! I'm delighted to hear you enjoyed the hotel's modern rooms and the friendliness of our team. We always strive to be welcoming and keep everything spotless, and it's great to know you appreciated our efforts. Being right across from the ski slopes is definitely a bonus, especially for those ready to hit the slopes! And I couldn't agree more about the food—our chef will be thrilled to hear you loved it. Should you find yourself planning another trip, we'd be more than happy to welcome you back! Warm regards, Rita Gästebetreuungs-Managerin
4,4/ 5
2025-01-31
Very high standards maintained since our last visit. Happy to recommend to new visitors.
Commented by: Feldberger Hof Familotel Hochschwarzwald
Dear Family Shenton, thank you for taking the time to complete our questionnaire in such detail. We are sorry to hear that the dinner at the Tic Tac Bar was not clearly explained or well-organized. We will discuss this internally to improve transparency and communication. We also take your feedback regarding the boats seriously and will look into ways to make the experience more exciting for children. Regarding the pools, we understand your desire for an intermediate pool where children can stand. Unfortunately, due to structural constraints, this is not currently possible. However, we are pleased to hear that you enjoyed Strudelino! Once again, thank you for your valuable feedback. We would be delighted to welcome you back in the future. Best regards Rita Gästebetreuungs-Managerin