Clean ands simply appointed rooms, great service, good breakfast selection, helpful staff
Hotel Location is near to the centre & in a quiet area at the same time & very close to Interlaken Ost train station. The room is very comfortable with a nice view from the balcony. The stuff is friendly & helpful. The free spa for every day is something unique & fantastic. The only negative has to do with the breakfast. Small variety & same for every day & for 7 days we didn't have even eggs for some reason. I Would suggest some cakes for addition & different every day for a nice small surprise for the quests. Also it was a confusion were to sit since some tables were reserved without notice & that was not very nice.
Generally is a very nice hotel at a very nice location.
There was no mention of your complex being a nursing home /hotel in advertising. It mentioned a retirement village on property but not nursing home. As soon as you left your room it felt like you were in a nursing home from reception to restaurant to passageways. The advertising should be fair so clientele can make a fair decision. We wanted to move as found situation very upsetting after just losing a parent in nursing home. Would never have booked here if we had known. Was refused a refund and couldn’t afford to move.
I would recommend if the price was significantly lower
Beautiful views of the mountain areas, quiet location that is easily accessible to surrounding trainlines. Staff incredibly friendly and helpful.
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