Hotel Zum Ochsen

- Kundenbewertung - Customer Review

Thank you very much for your kind review and your thoughtful feedback! We're truly pleased to hear that you appreciated our traditional house, the well-kept interior, and especially the friendliness and helpfulness of our team. Your kind words about our restaurant, the ambience, and the service mean a great deal to us and will be happily shared with the entire staff. A heartfelt thank-you as well for your honest comment regarding the exterior of the hotel. As a family-run business, we take care of all maintenance around the hotel ourselves – with a lot of dedication but also limited helping hands. Especially during periods of stormy and rainy weather, it’s a challenge to keep up with the leaves and debris constantly falling from the trees. We appreciate your understanding and assure you we’re doing our best to keep the outdoor areas tidy and welcoming. We’ve also taken note of your feedback on pricing. Our focus is on fresh ingredients, quality, and warm, personal service – values that are reflected in our pricing, but we always strive to offer a balanced and fair overall experience. Thank you again for your openness. We’d love to welcome you back again soon – with even more attention to detail and a big dose of Black Forest hospitality. Warm regards, Your host family and the entire team at Hotel zum Ochsen

Thank you very much for taking the time to share such detailed feedback about your stay at Hotel zum Ochsen. We are truly delighted that you enjoyed our peaceful location, the natural surroundings, the relaxed atmosphere, and the culinary experience. It’s especially lovely to hear that you appreciated the quiet spaces that allow for reflection and relaxation — creating that kind of retreat is exactly what we aim for. At the same time, we sincerely thank you for your honest comments regarding the cleanliness of your room. We are very sorry to hear about your experience with the bed and the condition of the bathroom — this does not meet our standards. Your feedback has already been shared with our housekeeping team so we can take immediate steps to improve. We’re very glad that you would still recommend us and that you didn’t miss anything during your stay. We truly hope to welcome you again soon — perhaps for another taste of real Black Forest cake! With warm regards, Your host family and the entire team at Hotel zum Ochsen

Dear Kimmo, Thank you very much for your kind and thoughtful words. It brings us great joy to hear that you enjoyed your stay – from the spacious and clean room to the surrounding nature, our restaurant, and the hospitality of our team. We are truly grateful for your appreciation and are especially honored by your trust in choosing us again for your next visit to Furtwangen. Your feedback is a wonderful motivation for our entire team, and it reinforces our commitment to providing each guest with a warm, welcoming, and memorable experience. We very much look forward to welcoming you back in the future! Warm regards, Hotel zum Ochsen

Ganz herzlichen Dank für Ihre tolle Rückmeldung und dafür, dass Sie uns nun schon zum dritten Mal besucht haben! Es freut uns unglaublich, dass Sie wieder eine so schöne Zeit bei uns hatten. Unsere ruhige Lage mit den vielen Spaziermöglichkeiten ist tatsächlich ideal für entspannte Auszeiten – besonders wenn man wie Sie auch seinen Hund dabei hat! Es ist wunderbar zu hören, dass Ihnen das Essen und der Service auch dieses Mal wieder so gut gefallen haben. Wir legen viel Wert auf Herzlichkeit und Qualität, und es ist schön zu wissen, dass wir Ihre Erwartungen erfüllen konnten. Wir freuen uns schon jetzt auf Ihr nächstes Besuch und hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen! Bis dahin wünschen wir Ihnen eine gute Zeit. mit den besten Grüßen aus dem Hotel zum Ochsen

Thank you very much for your great review. We look forward to welcoming you back to our hotel soon. Until then, we wish you all the best. Best regards from the Hotel zum Ochsen