Hotel Zum Ochsen

- Kundenbewertung - Customer Review

Thank you very much for your honest feedback and for taking the time to share your review. We are very pleased that you enjoyed many aspects of our hotel – especially the atmosphere, friendliness, and service. At the same time, we take your points of criticism very seriously. Your remark about the lack of blackout options in the room is important to us, as restful sleep is the foundation of a relaxing stay. For future visits, we are happy to advise guests already at the time of booking in order to recommend a room that better suits their personal sleeping preferences. We also appreciate your comments regarding the restaurant and the price-performance ratio. We review our offerings regularly, and we would be very grateful for more specific suggestions so that we can work on improvements even more directly and effectively. Thank you again for your open words – because only through such feedback can we continue to grow. We would be delighted to welcome you back to Hotel zum Ochsen on another occasion and to fully convince you then. Warm regards, Your host family & the entire team at Hotel zum Ochsen

Thank you so much for your wonderful feedback and the 100% rating of your stay with us at Hotel zum Ochsen! We’re delighted to hear that you enjoyed our facilities, the hearty breakfast, and the peaceful location in the Black Forest. It’s especially lovely to read your kind words about our terrace – having dinner there is a highlight for many of our guests (and for us as well). We also truly appreciate your note regarding the check-in. Feedback like this is very valuable, as it helps us improve. For us, it’s important that you feel warmly welcomed from the very first moment, and we will make sure to focus even more on this in the future. We look forward to welcoming you back again soon – hopefully with more memorable moments on our terrace. Warm regards, Your host family – the team at Hotel zum Ochsen

Thank you very much for your kind review and your thoughtful feedback! We're truly pleased to hear that you appreciated our traditional house, the well-kept interior, and especially the friendliness and helpfulness of our team. Your kind words about our restaurant, the ambience, and the service mean a great deal to us and will be happily shared with the entire staff. A heartfelt thank-you as well for your honest comment regarding the exterior of the hotel. As a family-run business, we take care of all maintenance around the hotel ourselves – with a lot of dedication but also limited helping hands. Especially during periods of stormy and rainy weather, it’s a challenge to keep up with the leaves and debris constantly falling from the trees. We appreciate your understanding and assure you we’re doing our best to keep the outdoor areas tidy and welcoming. We’ve also taken note of your feedback on pricing. Our focus is on fresh ingredients, quality, and warm, personal service – values that are reflected in our pricing, but we always strive to offer a balanced and fair overall experience. Thank you again for your openness. We’d love to welcome you back again soon – with even more attention to detail and a big dose of Black Forest hospitality. Warm regards, Your host family and the entire team at Hotel zum Ochsen

Thank you very much for taking the time to share such detailed feedback about your stay at Hotel zum Ochsen. We are truly delighted that you enjoyed our peaceful location, the natural surroundings, the relaxed atmosphere, and the culinary experience. It’s especially lovely to hear that you appreciated the quiet spaces that allow for reflection and relaxation — creating that kind of retreat is exactly what we aim for. At the same time, we sincerely thank you for your honest comments regarding the cleanliness of your room. We are very sorry to hear about your experience with the bed and the condition of the bathroom — this does not meet our standards. Your feedback has already been shared with our housekeeping team so we can take immediate steps to improve. We’re very glad that you would still recommend us and that you didn’t miss anything during your stay. We truly hope to welcome you again soon — perhaps for another taste of real Black Forest cake! With warm regards, Your host family and the entire team at Hotel zum Ochsen

Dear Kimmo, Thank you very much for your kind and thoughtful words. It brings us great joy to hear that you enjoyed your stay – from the spacious and clean room to the surrounding nature, our restaurant, and the hospitality of our team. We are truly grateful for your appreciation and are especially honored by your trust in choosing us again for your next visit to Furtwangen. Your feedback is a wonderful motivation for our entire team, and it reinforces our commitment to providing each guest with a warm, welcoming, and memorable experience. We very much look forward to welcoming you back in the future! Warm regards, Hotel zum Ochsen