Best Western Plus Plaza Hotel Graz
- Kundenbewertung - Customer Review

Conrad-von-Hötzendorf-Straße 60

8010 Graz

Phone

+43 (0) 316 245550

Fax

+43 (0) 316 24555900

Email

graz@plazahotels.de

Web

https://plazahotels.de/hotel-graz-jakomini/

-Index

4,5

5

reviewed by 537 customers since January 2023

Categories

87 % of our guests would recommend us.

4,4

General impression

4,6

Check-In

4,6

Reception/Front Office

4,3

Room

4,5

Bathroom

4,4

Hotel’s ambiance

4,6

Breakfast

4,7

Restaurant

4,5

Bar

4,1

Wellness/fitness

4,1

Seminars/Conferences

4,8

Check-Out

Portale
7766 further reviews on 8 portals

5,2/6

HolidayCheck

8,6/10

Expedia

4,3/5

Google

8,4/10

Hotels.com

8,3/10

booking.com

8,2/10

HRS

8,0/10

hotel.de

4,0/5

tripadvisor

Customer reviews

3,8/ 5

2023-07-26

It was great. Except the bathroom was dirty. I didn’t notice until this morning but I had used towels hanging up and there were hairs in the tub

Commented by: Best Western Plus Plaza Hotel Graz

Dear guest, Thank you for your feedback as it helps us to further improve our quality of service. We apologise for not maintaining our high standards of cleanliness during your stay and will look into this issue to ensure it does not happen again in the future. Your Best Western Plus Plaza Hotel Graz Team

4,9/ 5

2023-07-26

Gute Lage, schöne und saubere Zimmer, gutes Frühstück, nettes und bemühtes Personal

Commented by: Best Western Plus Plaza Hotel Graz

Dear guest, many thanks for your feedback! We are glad you mentioned our central location, our clean rooms and our employees in a positive way. Hopefully we can welcome you back soon, Your Best Western Plus Plaza Hotel Graz Team

4,9/ 5

2023-07-23

Totul a fost ok.

Commented by: Best Western Plus Plaza Hotel Graz

Dear guest, many thanks for your feedback! We are glad you enjoyed your stay with us and hope to welcome you back soon! Your Best Western Plus Plaza Hotel Graz Team

4,6/ 5

2023-07-16

We weee particularly impressed with your reception staff who was very helpful and resolved an issue that occurred. The lady receptionist found out that the triple room we booked was for my wife and myself and our daughter but due to a system error the age of our daughter was indicated as infant. The hotel prepared a cot in our room but our daughter is 15 years old. The lady receptionist at the time of our check in 18.30 on 15/07 offered a separate room for our daughter what resolved the issue. We wanted to pass our thanks and appreciate the receptionist attitude which turned our stay into a very pleasant one. Kind regards

Commented by: Best Western Plus Plaza Hotel Graz

Dear guest, many thanks for your feedback on your recent stay with us! We are sorry for the inconvenience that occured in regards to the accommodation of your daughter but are glad this issue could be solved on the spot. We hope to welcome you back soon! kind regards, Your Best Western Plus Plaza Hotel Graz Team

5,0/ 5

2023-07-06

This was our 4th visit at this hotel! We love the service, the friendly receptionist, the wonderful breakfast and the fine beds in the comfort rooms! Just great!

Commented by: Best Western Plus Plaza Hotel Graz

Dear guest, many thanks for your kind feedback! We are glad you enjoyed our services and our rich breakfast buffet and are looking forward to welcoming you back again soon! kind regards, Your Best Western Plus Plaza Hotel Graz Team