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Best Western Plus Plaza Hotel Graz
- Kundenbewertung - Customer Review

Conrad-von-Hötzendorf-Straße 60
8010 Graz

iiQCheck-Index -Index

4,4
5
reviewed by 496 customers since April 2021

Categories

84 % of our guests would recommend us.
4,3
General impression
4,6
Check-In
4,5
Reception/Front Office
4,3
Room
4,4
Bathroom
4,3
Hotel’s ambiance
4,5
Breakfast
4,3
Restaurant
4,3
Bar
4,0
Wellness/fitness
0,0
Seminars/Conferences
4,7
Check-Out

Portale
4755 further reviews on 7 portals

4,3/5
Google
5,1/6
HolidayCheck
4,2/5
Expedia
8,4/10
Hotels.com
8,2/10
booking.com
8,0/10
hotel.de
4,0/5
tripadvisor
7,7/10
HRS
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Customer reviews

Language :
4,1/ 5
2022-11-18
En
Very pleasant atmosphere, very good services incl. breakfast (qite tough capacity in the exposed hours)...Excellent position close to the Messe and Congress Centre and Tram...
3,3/ 5
2022-11-01
En
Ganz wichtig: selbst wenn man über die hoteleigene Webseite bucht, wird nicht der volle Preis ausgewiesen, der dann zu bezahlen ist! Bei uns ist es bspw. zu einer Differenz iHv 6€ gekommen - auch wenn es nicht viel zu sein scheint, ist es einfach extrem intransparent und unangenehm! Zudem wäre ein umfangreicheres Kaffee- und Teeangebot im Zimmer wünschenswert Viel Staub im Zimmer - vielleicht lässt sich das aber durch die Nähe der großen Straße nicht vermeiden
3,6/ 5
2022-10-13
En
a bit tired appearance, room wasn’t made up on day one, good location for inner city, room was spacious and quiet
4,8/ 5
2022-09-22
En
Great Hote, Great Staff
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, Thank you so much for being our guest as well as taking the time for giving us such positive feedback. Your well-being is our most important concern and we are more than pleased that you enjoyed your stay. We are looking forward welcoming you again on your next visit to Graz. With best regards Your Best Western Plus Plaza Graz Team
4,6/ 5
2022-08-01
En
The breakfast was top notch. Some minor issues with cleanliness in the bathroom, but overall good impression.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, thank you very much for taking the time to give us a feedback about your stay with us at our Best Western Plus Plaza Graz. We do appreciate all comments from our guests, because they do help us to improve our guest service. We are glad to hear that you have enjoyed the breakfast. We would like to politely apologize to you that your bathroom was not cleaned according to our standards and quality requirements. We have immediately informed our head of housekeeping about that and would also like to apologize in her name. As we are now unable to change your impression, but we do hope that you will give us a second chance and are going to stay with us again at your next visit to Graz. Your Best Western Plus Plaza Hotel Graz Team