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Best Western Plus Plaza Hotel Graz
- Kundenbewertung - Customer Review

Conrad-von-Hötzendorf-Straße 60
8010 Graz

iiQCheck-Index -Index

4,4
5
reviewed by 496 customers since April 2021

Categories

84 % of our guests would recommend us.
4,3
General impression
4,6
Check-In
4,5
Reception/Front Office
4,3
Room
4,4
Bathroom
4,3
Hotel’s ambiance
4,5
Breakfast
4,3
Restaurant
4,3
Bar
4,0
Wellness/fitness
0,0
Seminars/Conferences
4,7
Check-Out

Portale
4755 further reviews on 7 portals

4,3/5
Google
5,1/6
HolidayCheck
4,2/5
Expedia
8,4/10
Hotels.com
8,2/10
booking.com
8,0/10
hotel.de
4,0/5
tripadvisor
7,7/10
HRS
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Customer reviews

Language :
5,0/ 5
2022-07-18
En
We enjoy our stay very well. Nice and enough breakfast, clean room and very helpful staff
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, Thank you so much for being our guest again as well as taking the time for giving us such positive feedback. Your well-being is our most important concern and we are more than pleased that you enjoyed your stay. We are looking forward welcoming you again on your next visit to Graz. With best regards Your Best Western Plus Plaza Graz Team
4,9/ 5
2022-07-17
En
Very friendly staff, super nice and clean rooms and great location.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, Thank you so much for being our guest again as well as taking the time for giving us such positive feedback. Your well-being is our most important concern and we are more than pleased that you enjoyed your stay. We are looking forward welcoming you again on your next visit to Graz. With best regards Your Best Western Plus Plaza Graz Team
5,0/ 5
2022-07-03
En
A bit better airconditioning
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, thank you very much for taking the time to give us a feedback about your stay with us at the Best Western Plus Plaza Graz. We do appreciate all comments from our guests, because they do help us to improve our guest service. We are very happy to hear that you have enjoyed your stay at our hotel. We are sorry that the air condition was not working properly. Next time please advise our reception team, we are always happy to help. We are looking forward to welcoming you again on your next visit to Graz. Your Best Western Plus Plaza Hotel Graz Team
3,7/ 5
2022-05-28
En
I got charge twice by the hotel.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, we are really sorry for the inconvenience we have caused! Have you already contacted us , so that we can refund you the money ? If not please do so. Kind regards, Your Best Western Plus Plaza Hotel Graz Team
2,7/ 5
2022-05-17
En
Rooms were small, air conditioning didn’t work. „Fitness room“ is not the right wording for 2 old, non-connected machines.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest thank you very much for taking the time to give us a feedback about your stay with us. We do appreciate your comment, because it helps us to improve our guest service. First of all we would like to thank you for your positive feedback regarding cleanliness of the hotel rooms and the friendliness of our staff. We are very sorry that the air condition did not meet your expectations. Please accept our sincere apologies that we were not able to unlock the safe immediately and for any inconvenience this might have caused to you. Best wishes, Your Best Western Plus Plaza Hotel Graz Team