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Best Western Plus Plaza Hotel Graz
- Kundenbewertung - Customer Review

Conrad-von-Hötzendorf-Straße 60
8010 Graz
Phone
+43 (0) 316 245550
Fax
+43 (0) 316 24555900
Web
https://plazahotels.de/hotel-graz-jakomini/

iiQCheck-Index -Index

4,5
5
reviewed by 527 customers since December 2022

Categories

86 % of our guests would recommend us.
4,4
General impression
4,6
Check-In
4,6
Reception/Front Office
4,3
Room
4,4
Bathroom
4,4
Hotel’s ambiance
4,5
Breakfast
4,7
Restaurant
4,5
Bar
4,0
Wellness/fitness
4,1
Seminars/Conferences
4,8
Check-Out

Portale
7692 further reviews on 8 portals

5,2/6
HolidayCheck
8,6/10
Expedia
4,3/5
Google
8,4/10
Hotels.com
8,3/10
booking.com
8,2/10
HRS
8,0/10
hotel.de
4,0/5
tripadvisor

Customer reviews

Language :
  • EN (23)
  • DE (172)
5,0/ 5
2023-09-26
Hotel is great, rooms are clean, and very good breakfast. Also the receptionost Mrs. Fatima Vunic is very kind and she helped us a lot. Thank you
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, thank you for your feedback. We appreciate your positiv comments regarding our rooms, breakfast and employees. We do hope to welcome you back soon! Your Best Western Plus Plaza Hotel Graz Team
2,3/ 5
2023-09-25
Medium polite reception, I tried to reduce my duration from 5 to 4 nights from first day of my check-in and their reply rejection was not polite with angry face
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, thank you very much for your feedback. On behalf of our entire team, I would like to apologize for the inconvenience you experienced during your recent stay. We used your feedback to improve the quality of our services for the future. Your Best Western Plus Plaza Hotel Graz Team
4,3/ 5
2023-09-21
Overall good. There were some issues with the room that will be mentioned later.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, thank you very much for your feedback. This helps us to further improve the quality of our services for the future. We do hope to welcome you back again the next time you visit Graz. Your Best Western Plus Plaza Hotel Graz Team
4,8/ 5
2023-09-06
Lovely modern hotel from Best Western. Rooms spacious and very clean. Breakfast was lovely and loads of choice however there was no seats available at 8am which seems to be their busy time. I would stay here again.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest, many thanks for your kind feedback! We appreciate your positiv comments and hope to welcome you back soon here in Graz! Best regards, Your Best Western Plus Plaza Hotel Graz Team
4,4/ 5
2023-08-26
Very confortable
Commented by: Best Western Plus Plaza Hotel Graz
Dear Guest, many thanks for your feedback! This helps us to further improve our quality of services, which is very important to us. We hope to welcome you back soon the next time you visit Graz! Your Best Western Plus Plaza Hotel Team
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