The hotel reception and staff are very nice, but cleanliness and comfort are not satisfactory
Commented by: Best Western Plus Plaza Hotel Graz
thank you for your review, we are particularly pleased that you rated our reception and staff so highly.
We regret that your stay was not to your satisfaction in all areas and thank you for your comment.
Rest assured, measures have already been taken.
We always endeavour to ensure that our guests have a wonderful stay.
We would be delighted to welcome you back as a guest to fully fulfil your wishes.
With kind regards,
Your team from the Best Western Plus Plaza Hotel Graz