The breakfast was top notch. Some minor issues with cleanliness in the bathroom, but overall good impression.
Commented by: Best Western Plus Plaza Hotel Graz
thank you very much for taking the time to give us a feedback about your stay with us at our Best Western Plus Plaza Graz. We do appreciate all comments from our guests, because they do help us to improve our guest service.
We are glad to hear that you have enjoyed the breakfast. We would like to politely apologize to you that your bathroom was not cleaned according to our standards and quality requirements. We have immediately informed our head of housekeeping about that and would also like to apologize in her name.
As we are now unable to change your impression, but we do hope that you will give us a second chance and are going to stay with us again at your next visit to Graz.
Your Best Western Plus Plaza Hotel Graz Team