Rooms were small, air conditioning didn’t work. „Fitness room“ is not the right wording for 2 old, non-connected machines.
Commented by: Best Western Plus Plaza Hotel Graz
Dear guest
thank you very much for taking the time to give us a feedback about your stay with us. We do appreciate your comment, because it helps us to improve our guest service. First of all we would like to thank you for your positive feedback regarding cleanliness of the hotel rooms and the friendliness of our staff. We are very sorry that the air condition did not meet your expectations. Please accept our sincere apologies that we were not able to unlock the safe immediately and for any inconvenience this might have caused to you.
Best wishes,
Your Best Western Plus Plaza Hotel Graz Team
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