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Best Western Hotel Schmöker-Hof
- Kundenbewertung - Customer Review

Oststraße 18
22844 Norderstedt
Phone
+49 (0)40- 526070
Fax
+49 (0)40- 5262231
Web
https://plazahotels.de/hamburg-norderstedt.html

iiQCheck-Index -Index

4,5
5
reviewed by 555 customers since August 2023

Categories

85 % of our guests would recommend us.
4,4
General impression
4,5
Check-In
4,6
Reception/Front Office
4,3
Room
4,4
Bathroom
4,3
Hotel’s ambiance
4,6
Breakfast
4,5
Restaurant
4,3
Bar
5,0
Wellness/fitness
4,3
Seminars/Conferences
4,7
Check-Out

Portale
5016 further reviews on 8 portals

5,1/6
HolidayCheck
8,2/10
booking.com
4,1/5
Google
8,0/10
Expedia
8,0/10
Hotels.com
7,8/10
HRS
3,8/5
tripadvisor
7,4/10
hotel.de

Customer reviews

Language :
  • EN (2)
  • DE (241)
4,7/ 5
2023-11-03
I was very satisfied with the hotel staff. They are kind, helpful and at a very professional level. They always went out of their way for me. Thank you very much. I can also rate the breakfasts, which were among the best I've had in hotels. Very pleasant environment, plenty of everything, a large selection. Thanks again to all the hotel staff.
3,9/ 5
2023-10-13
Restaurant is good including the menu and also breakfast choices. The room and ambiance is very nice. The only problem is with room 101. The room is adjacent to the lobby and under where the stairs are used by cleaning. The walls are super thin and it is extremely noisy. On Tuesday, 10-Oct, there was no one on the desk at 1:45AM and several male guests were extremely loud and drunk. Somehow this should not happen as when I asked them to please quiet down due the echo in the lobby I felt threatened physically.
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