We tried the on-line check-in three times but it never worked so we had to do everything again at the hotel. There was no warm water in the room, we tried in other rooms and there was no chance to get warm water for shower !! ** The heater had only a room temperature and was impossible to change it. We didn’t receive the receipt after payment, we were told to wait for an email because the printer wasn’t working but we did not receive anything.
Hi.. I stayed in your hotel fr the past couple of days in salzburg.. I am very sorry to say, there was no one to respond or speak to in the reception.
The lift wasn't working, the room service wasn't available..
The rooms weren't cleaned and the basic amenities weren't provided for both the days... inspite of me repeatedly calling and asking them... I would definitely not recommend to anyone..
Would be great if u could refund the money for the services paid weren't provided.
My room is rubish, no heating, the room was noisy, there was no hanger in the room
The lift does not work. There is no one at the reception. The amenities are poor. No hot water for shower. Doors were broken in the bathroom. No value for money. Services were not worth the rent.
Nice, clean, close to city center. A little noisy - cars in the street.. there was a holliday this saturday night, party till the morning so probably it is not common.