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mainhaus Stadthotel Frankfurt
- Kundenbewertung - Customer Review

Lange Straße 26
60311 Frankfurt am Main
Phone
+49 (0) 69-2 99 06-0
Fax
+49 (0) 69-2 99 06-100
Web
www.mainhaus-frankfurt.de

iiQCheck-Index -Index

4,5
5
reviewed by 590 customers since July 2022

Categories

4,4
General impression
4,7
Reception/Front Office
4,3
Room
4,7
Breakfast
4,5
Restaurant
4,2
Seminars/Conferences

Portale
1930 further reviews on 4 portals

5,2/6
HolidayCheck
8,5/10
HRS
8,0/10
booking.com
7,7/10
hotel.de

Customer reviews

Language :
  • EN (41)
  • DE (194)
4,3/ 5
2023-07-10
Overall very good and cozy room but the occational noise from the street (i.e. ambulance traffic to a nearby hospital) during night time disturbed me a bit. However, the breakfast was excellent.
5,0/ 5
2023-07-06
Very good location and amazing bathtub in the room. The stuff was polite, kind and helpful.
4,9/ 5
2023-06-21
The staff were very friendly and a pleasure to interact with. The room (6th floor business) was spacious, clean and modern. Instructions sent by the hotel on how to reach were most helpful. Breakfast was excellent. Location (walking to old town) and transport links were great. Extra coffee/tea and complementary water in room was appreciated. Nice option for guests to request not to clean the room. Cooling in the room was wonderful.
4,6/ 5
2023-05-14
Nos dejamos algo olvidado en la habitación y nos ayudaron muy amablemente a recuperarlo.
3,6/ 5
2023-04-18
Good breakfast. Nice staff. The view from 5th floor was not great and there were no curtains
Commented by: mainhaus Stadthotel Frankfurt
Dear guest, thank you for staying at the mainhaus Stadthotel Frankfurt and for your feedback regarding our services. We are happy to hear that you liked the good breakfast and the nice staff. You had booked one of our quiet rooms to the courtyard on the 5th floor. These rooms do not have the view to the European Central Bank - but they are very quiet. These rooms have just been renovated and unfortunately the curtains to darken the room had not arrived prior to your stay. Therefore we offered a sleeping mask on the bedside table. We are sorry for any inconvenience this has caused. If you wish to have a lovely view we recommend you to book one of our comfort rooms on the 7th floor with small balconies for your next stay. We hope to welcome you again and send our best regards from Frankfurt, Nicole Bernadzik - Quality Manager
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