Extremely friendly and helpful staff, both in reception and the cleaners. Very good breakfast, appreciated all the fruit and general amount of choice. Nice to have the terass.
Staff extremely kind and helpful. Hotel is in a good position for reaching everywhere. There is also a small garden. The room that I chose did not have air conditioning and it was very hot
The room was comfortable and spotlessly clean, staff were very friendly and helpful. The breakfast options were extensive and tasty, and as a coeliac who cannot eat gluten there was plenty for me to eat and the chef was very helpful and accommodating.
Bathrooms need doors for privacy. I know german culture is different but hotels generally have foreign guests who don't share same culture. I booked a shared twin room and we had to leave the room when the other person wanted to shower as there was no privacy
The hotel was very clean, , the breakfast was amazing and the staff were also great. conveniently located in the middle of everything, close to the train station, the markets in the Zeil area. Except for the very bad bed and pillows in the room everything was perfect.