I booked this hotel room for 1 night with very short notice. The location was excellent, but the service from the staff was even better. Top notch trained and friendly staff. Would highly recommend this hotel.
Great location, great customer service, lovely room
disaster, your emplojee parked my car and left something switched on. after 2 days (when was time to go back home) the car was dead. your front desk employee refused to take responsability about it and I had to pay 211 € for the mechanic that came out. by the way he confirmed that the battery was law because there was something switched on for 2 days.
i was expecting you to pay the mechanic and of course a discount for the inconvenient reated by your emplojees.
I lost 3 hours and a very important apointment for my job that morning plus 211€.
never saw a bad service like this and I can't understand how your employeed can hide in front of evidence.
Luca
Très bel accueil. La suite Engadine est superbe.
Great staff, great beds, close to train station, interesting places, and good restaurants
-Index
