The staff was very nice and friendly. The room decoration was great.
Commented by: Hotel Glockenhof
Dear Guest
Thank you so much for your kind review, it means the world to us.
Matthias Sutter, General Manager
4,3/ 5
2024-04-09
Overall hotel is well located, rooms clean, and service great. But a VERY big problem was that we booked the hotel ensuring it had air conditioning. And it was very clear for the 2 nights we were there that the A/C was NOT available or working. This is a very big problem when the rooms are 26C, and it is impossible to sleep. This should have been communicated to us prior to arrival, so we could have made other arrangements.
Commented by: Hotel Glockenhof
Dear Guest
Thank you for your recent review following your stay at the Glockenhof.
Please accept our apologies for the elements of your experience that were not satisfactory- your comments have been passed on to and discussed with our management team in an effort to ensure no such issues in the future.
Matthias Sutter
General Manager
4,7/ 5
2024-04-07
The room was so comfortable, we loved the balcony, the restaurants and the garden
The staff is very friendly and helpful
Commented by: Hotel Glockenhof
Dear Guest
Thank you for your feedback.
We look forward to welcoming you back to the Glockenhof sometime very soon.
Matthias Sutter
General Manager
4,8/ 5
2024-03-31
Welcoming and helpful, clean, comfortable beds, lovely rooms and bathroom, quiet yet centrally located, delicious breakfast. Would not hesitate to stay here again.
Commented by: Hotel Glockenhof
Dear Guest
I was really happy that we met your expectations during your stay with us and please do come and see us again soon.
Matthias Sutter
General Manager
4,6/ 5
2024-03-28
I liked the room, the staff, the breakfast. The location is to isolate and if you arrive late at night nothing is open.
Commented by: Hotel Glockenhof
Dear Guest
I am glad to read that the majority of your stay was a positive experience.
We hope to see you again soon.
Matthias Sutter
General Manager
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