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Hotel Glockenhof
- Kundenbewertung - Customer Review

Sihlstrasse 31
8001 Zürich

iiQCheck-Index -Index

4,6
5
reviewed by 477 customers since November 2024

Categories

90 % of our guests would recommend us.
4,6
General impression
4,8
Booking
4,7
Reception
4,6
Room / bathroom
4,6
Hotel’s ambiance
4,4
Breakfast

Portale
5154 further reviews on 7 portals

9,2/10
4,6/5
9,2/10
8,9/10
8,6/10

Customer reviews

Language :
4,8/ 5
2026-08-19
This was a wonderful hotel in a great location. The room was very clean and comfortable and the staff was excellent and friendly.
Commented by: Hotel Glockenhof
Dear Guest, thank you for your wonderful review. We are delighted to hear that you enjoyed our central location and found your room clean and comfortable. It is especially rewarding to know that our team’s friendly and attentive service helped make your stay so enjoyable. We look forward to welcoming you back to the Glockenhof on your next visit to Zurich. Kind regards, Christophe Rouiller General Manager
4,9/ 5
2026-08-17
We thoroughly enjoyed our 6 night stay at Glockenhof Hotel! The staff was friendly and helpful-especially the front desk as we had many questions as to recommendations and how to get to places. The location couldn’t have been better with being only a block off the Main Street. If there was any negative-it would have been the breakfast-it was the same everyday and a variety would have been appreciated. We did see a couple of people with different items and don’t know how they got something different.
Commented by: Hotel Glockenhof
Dear Guest, thank you so much for your review and for choosing the Glockenhof for your six-night stay in Zurich. We are delighted to hear that you enjoyed our central location and that our front desk team could assist you with recommendations and directions throughout your visit. We also appreciate your feedback regarding breakfast. While we are pleased that you joined us each morning, we understand that a greater variety can make a longer stay even more enjoyable. We will certainly share your comments with our team as we continuously look for ways to enhance the guest experience. We hope to have the pleasure of welcoming you back on your next trip to Zurich. Kind regards, Christophe Rouiller General Manager
4,9/ 5
2026-08-05
please communicate clearly you should reserve a valet spot. I asked months prior if valet was available and was told yes but was not told to reserve.
Commented by: Hotel Glockenhof
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the misunderstanding regarding our valet parking service. While valet parking is available, we understand your frustration at not being informed that a parking space should be reserved in advance. Clear communication is very important to us, and we regret that our information was incomplete in this case. Your comments are valuable and will help us improve how we communicate parking arrangements to our guests before arrival. Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a seamless experience in the future. Kind regards, Christophe Rouiller General Manager
4,7/ 5
2026-08-05
Fantastic customer service. Great rooms with A/C. We had such a good night’s sleep. No noise at night. Great breakfast buffet. We’ll be back!
Commented by: Hotel Glockenhof
Dear Guest, Thank you very much for your fantastic review. We are delighted to hear that you enjoyed our service, rooms, and breakfast buffet. It is especially rewarding to know that you had a restful night's sleep and appreciated the quiet atmosphere despite our central location. Your kind words are greatly appreciated and serve as a wonderful motivation for our entire team. We are thrilled to hear that you plan to return, and we look forward to welcoming you back to Hotel Glockenhof on your next visit to Zürich. Kind regards, Christophe Rouiller General Manager
5,0/ 5
2026-07-31
Hotel was very comfortable and we found all the staff very helpful and professional
Commented by: Hotel Glockenhof
Dear Guest, Thank you very much for your kind review. We are delighted to hear that you felt comfortable during your stay and that our team was able to assist you whenever needed. It is always encouraging to know that our guests feel well looked after from arrival to departure. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Hotel Glockenhof soon. Kind regards, Christophe Rouiller General Manager