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Sonnenhügel Hotel & Restaurant Superior
- Kundenbewertung - Customer Review

Zur Amtsheide 9
29549 Bad Bevensen

iiQCheck-Index -Index

4,6
5
reviewed by 359 customers since September 2017

Categories

97 % of our guests would recommend us.
4,6
General impression
4,8
Booking
4,7
Booking request (celerity)
4,8
Friendliness/support/advice
4,8
Booking confirmation/correspondence
4,8
Check-In
4,9
Welcoming/friendliness
4,9
Process of check-in (duration, registration form ...)
4,6
Information on the hotel‘s infrastructure
4,7
Information on breakfast
4,7
Reception/Front Office
4,9
Friendliness
4,8
Expertise
4,7
Handling of possible complaints
4,6
Information on enviroment/region
4,5
Room
4,8
Cleanliness
4,7
Dimension
4,6
Bathroom
4,8
Housekeeping/cleanliness
4,5
Dimension
4,4
Equipment/comfort
4,5
Hotel’s ambience
4,8
Interior cleanliness
4,5
Ambience/decoration/furniture/equipment
4,4
First impression/outdoor maintenance
4,5
Signposting interior (lift, restaurant…)
4,4
Parking space
4,7
Breakfast
4,7
Atmosphere in breakfast room
4,6
Offer (choice, quality)
4,8
Service during breakfast
4,6
half board
4,7
Restaurant / Bistro
4,4
Holiday experiences
4,3
Offer of activities in the town/region
4,4
Advice
4,8
Cosmetics in Sonnenhügel
4,8
Ambience/atmosphere
4,8
Expertise/professional competence
4,9
Friendliness
4,8
Were the applications according to your wishes?
0,0
... If not, why? What would you like to change?
4,8
Massagepraxis
4,5
Ambience/atmosphere
4,7
Expertise/professional competence
5,0
Friendliness
4,8
Were the applications according to your wishes?
0,0
... If not, why? What would you like to change?
4,8
Check-Out
4,8
Friendliness/goodbye
4,8
Expertise
4,8
Waiting time/duration

Portale
317 further reviews on 8 portals

9,8/10
Zoover
5,8/6
HolidayCheck
4,5/5
Google
4,5/5
tripadvisor
8,9/10
booking.com
8,8/10
hotel.de
8,7/10
HRS
4,3/5
Expedia
8,6/10
Hotels.com
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Customer reviews

Language :
4,7/ 5
2018-05-21
En
Really good, felt my comfort was very well taken care of with great attention to detail and style, wonderful warmth and hospitality, fantastic breakfast in beautiful room, and lovely terrace. Overall very happy.
Commented by: Sonnenhügel Hotel & Restaurant
Dear guest, thank you very much for your rating. We are pleased that you enjoyed your stay and thank you also for your commendation of our hotel and our service. Kind regards, Stephanie Graßhoff & Sonnenhügel-Team

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