Our arrival was not so good, my husband checked in sitting in a scootmobil but despite the lady saw he had trouble walking we received a room that required walking a few stairs after the elevator to the floor.
Standing there with all the luggage and my husband who can barely walk I went back to the reception asking for a room before the steps
The lady was defensive and said “I asked your husband if he could stand “
I said that is funny when you see someone clearly incapable to walk to ask if he can stand while you actually want to know if he can walk stairs.
She said the hotel was fully booked and the only option was a room in the adjacent building. We accepted it, with the nice weather and the mobility scooter it was fine.
Room 11 was a nice room but the shower in the bathroom is really small, a big person would not easily shower there. The bed was nice and comfy, we slept really well.
The restaurant with dinner and breakfast is good and we enjoyed the meals.
Everything perfect, people, comfort, food
It is a really nice hotel with friendly staff. Unfortunately the beds were too hard for us so we had a bad night sleep
Large,comfortable and clean room
Very friendly staff
Thank you for upgrading! Very nice room.