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Hotel Erhart
- Kundenbewertung - Customer Review

Windaustraße 24
6450 Sölden

iiQCheck-Index -Index

4,8
5
reviewed by 99 customers since August 2018

Categories

99 % of our guests would recommend us.
4,7
General impression
0,0
Reception/Front Office
0,0
Restaurant / service / bar
0,0
Kitchen / Catering

Portale
309 further reviews on 8 portals

9,6/10
Zoover
9,4/10
hotel.de
5,6/6
HolidayCheck
9,0/10
HRS
4,5/5
tripadvisor
4,4/5
Google
8,8/10
Hotels.com
4,3/5
Expedia
8,5/10
booking.com
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Customer reviews

Language :
4,8/ 5
2020-03-22
En
We enjoyed yet another visit to Hotel Erhart. Everything was as perfect as ever and we were wonderfully looked after by Alberta and her family - and all the Hotel staff. The meals were outstanding .
Commented by: Hotel Erhart
Dear Hotel Erhart Guest, Thank you for your appraisal. We are pleased to hear that everything was as perfect as ever. It would be a pleasure for us to welcome you in another year. Kind Regards, Family Erhart
4,3/ 5
2020-02-27
En
The meals provided were to a very high standard, we enjoyed every one. The room was of a good size, somewhat dated and would be improved if a small fridge and a kettle for hot drinks in the room were provided. We did go to the reception during the day for coffee and sandwich but could not find a member if staff to provide this.
Commented by: Hotel Erhart
Dear Hotel Erhart guest, Thanks for your review. We are pleased to hear that we were able to satisfy you with our range of food and beverage offer. Regarding your concerns about the provision of kettles, we have to inform you that due to safety measures, this can not be implemented on our part due to risk of fire. It would have been a pleasure to fulfill your request for a minibar. We only provide minibars on request. Since you only tell us now when you are already at home, there is nothing more you can do about it. We apologize that, according to your letter, you have not reached an employee for drinks and food during the day. The employees were probably working in the background, but that's why we also have bells in the service and reception area. If the guest rings the bell, it should not take long and the employees will take your order. We hope, that you will be more satisfied with your next stay in our hotel. Kind Regards, Family Erhart
4,7/ 5
2020-02-15
En
Very attentive staff and excellent service throughout our stay. The hotel is close to the lifts but in a peaceful location near the centre of the village. Food was lovely, the choices amazing, with plenty of wonderful fresh and tasty options. A well appointed spa helped us relax each day after our skiing exploits.
Commented by: Hotel Erhart
Dear Hotel Erhart Guest, Thank you very much for your appraisal. We hope that we could welcome you again in our hotel and remain with Kind regards, Family Erhart
4,8/ 5
2020-01-25
En
Nice hotel, well located, good food, rooms were clean and comfortable.
Commented by: Hotel Erhart
Dear Hotel Erhart Guest, Thank you very much for the positive feedback of your stay in our hotel. We hope that we could welcome you again in our hotel and remain with Kind regards, Family Erhart
3,9/ 5
2020-01-25
En
Nice hotel, food was very good. Within walking distance to the town. Owner was not the most pleasant person to deal with; she could do with improving her customer service skills.
Commented by: Hotel Erhart
Dear Hotel Erhart Guest, Thank you for your feedback. We hope to be able to satisfy you better during your next stay. We remain with kind regards, Family Erhart

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