NU BOEKEN

Best Western Hotel am Kastell
- Kundenbewertung - Customer Review

Kastellstraße 64
74080 Heilbronn
Tel
+49 (0)7131-913310
Fax
+49 (0)7131-91331299
Web
https://plazahotels.de/heilbronn.html

iiQCheck-Index -Index

4,3
5
beoordeeld door 498 klanten sinds Mei 2022

Categorieën

78 % van onze gasten zou ons aanraden.
4,2
Algemene indruk
4,4
Inchecken
4,3
Receptie
4,2
Kamer
4,3
Badkamer
4,2
Hotelambiance
4,4
Ontbijt
4,0
Restaurant
4,1
Bar van hotel
5,0
Congressen/conferenties
4,5
Uitchecken

Portale
5293 verdere beoordelingen op 8 portals

4,8/6
HolidayCheck
7,9/10
HRS
7,8/10
booking.com
3,9/5
Google
7,8/10
hotel.de
7,6/10
Expedia
7,6/10
Hotels.com
3,5/5
tripadvisor

Klanten-reviews

Taal :
  • EN (9)
  • DE (177)
  • NL (8)
2,7/ 5
18-10-2022
I had booked (directly at the hotels website) a single night but needed an extra night. I kindly asked the receptionist to add another night. She told me to go to the website myself. After booking the extra night myself on my cellphone I asked for parking space as we were only to arrive back late at night. After coming back (it was after midnight) the only parking space available was three blocks away, the hotels garage was completely full. When we arrived at the room it was not cleaned, no one had been there since we left. When I mentioned that at checkout at the reception the next morning I was told that the cleaner called in sick the previous day. Finally I never got an invoice for my stay. All in all a very disappointing experience, way worse that I experienced with BW before.
3,8/ 5
02-10-2022
Goede prijs kwaliteit verhouding
4,6/ 5
20-09-2022
Ziet er allemaal super mooi en netjes uit
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