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Best Western Plus Grand Winston
- Kundenbewertung - Customer Review

Generaal Eisenhowerplein 1
2288 AE Rijswijk die Niederlande
Phone
+31 (0)70 4141500
Fax
+31 (0)70 4141510
Web
https://plazahotels.de/hotel-den-haag/

iiQCheck-Index -Index

4,0
5
reviewed by 242 customers since April 2022

Categories

69 % of our guests would recommend us.
3,9
General impression
3,9
Check-In
4,0
Reception/Front Office
4,1
Room
4,1
Bathroom
3,8
Hotel’s ambiance
3,9
Breakfast
4,2
Restaurant
4,0
Bar
2,7
Wellness/fitness
3,6
Seminars/Conferences
4,3
Check-Out

Portale
6159 further reviews on 8 portals

8,1/10
HRS
4,0/5
tripadvisor
7,8/10
Expedia
7,8/10
hotel.de
7,8/10
Hotels.com
3,8/5
Google
7,4/10
booking.com
4,0/6
HolidayCheck

Customer reviews

Language :
  • EN (40)
  • DE (13)
  • FR (4)
  • NL (36)
3,8/ 5
2022-09-08
A little bit old fashion rooms. Not possible to open the window. Don’t like the floor . Breakfast very good. Reception very good
3,2/ 5
2022-09-01
No Air conditioning operating in the room. Unable to sleep and no alternative possible. Uncomfortable stay. I have an office within 500m so would have been a regular guest but as I explained at reception checkout I will not return after this experience. Very dissapointed. Room as also dusty on arrival. Hotel looking very tired.
Commented by: Best Western Plus Grand Winston
Dear Mr. Ufton, Thank you very much for writing your review. We apologize for problem you experiened during your stay. I will have the room in question checked by the technical service so that this does not occur in the future. We hope to welcome you again in the future so that you can experience our new rooms. Sincerely, Menno
3,2/ 5
2022-08-26
The hotel needs a lot more attention to detail. 1. There was no hair dryer in my room 2. There was no cleaning and I think Covid is no longer a valid excuse 3. The breakfast is poor 4. The air conditioning was no cold at all
Commented by: Best Western Plus Grand Winston
Dear Mr./ Mrs. Horsfield, Thank you very much for writing this review. We will review the areas for improvement and discuss them internally to resolve them as much as possible. It is true that our rooms are now somewhat outdated, which is why we are currently also renovating all hotel rooms. We hope to welcome you again in the future so that you can experience our new rooms. Sincerely, Menno
1,5/ 5
2022-07-22
the air conditioning did not work. It was 30 C in the room at night. I could not sleep, I was soaking towels and putting my head in the cold shower in order to cool down. I expect to get a significant refund on the grounds that the hotel did not provide me with a place I could rest and sleep
4,8/ 5
2022-07-07
Great and helpful staff.
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