The hotel needs a lot more attention to detail.
1. There was no hair dryer in my room
2. There was no cleaning and I think Covid is no longer a valid excuse
3. The breakfast is poor
4. The air conditioning was no cold at all
Commented by: Best Western Plus Grand Winston
Dear Mr./ Mrs. Horsfield,
Thank you very much for writing this review. We will review the areas for improvement and discuss them internally to resolve them as much as possible. It is true that our rooms are now somewhat outdated, which is why we are currently also renovating all hotel rooms. We hope to welcome you again in the future so that you can experience our new rooms.