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- Kundenbewertung - Customer Review

J.J. Balmer-Strasse 1
4053 Basel

iiQCheck-Index -Index

4,3
5
reviewed by 259 customers since November 2017

Categories

89 % of our guests would recommend us.
4,0
General impression
4,5
Booking
4,5
Check-In
4,1
Self check-in (outside opening hours)
4,6
Reception/Front Office
4,0
Room
4,1
Bathroom
4,4
Location and Environment
4,5
Check-Out
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Customer reviews

Language :
3,0/ 5
2019-06-18
En
Small and expensive
4,5/ 5
2019-06-18
En
Very good, but please make sure, that floors in the rooms also will be cleaned after every new visitor.
4,7/ 5
2019-06-17
En
Always great. Clean and central, friendly staff
2,5/ 5
2019-06-16
En
The cleaning service was inadequate. The coffee and water glasses were never changed, so I had to drink out of dirty cups everyday. The towels were not replaced with clean ones. One evening I came back to no towels at all and had to dry off from my shower with a tiny wash cloth. The same evening I found the door of my hotel left open, all my thing there. The soap dispenser in the shower did not work. The shower head was oddly low, at shoulder height. This is all unacceptable for a hotel that cost more than CHF 300/night.
5,0/ 5
2019-06-14
En
I found the hotel to be so convenient - easily accessing the train station and close to the tram line which took me direct to the centre and to Art Basel. It was clean, quiet and nicely decorated in a simple modern style. The staff were so courteous and helpful. I enjoyed my stay immensely. I also found the hotel very good value for money.

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