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- Kundenbewertung - Customer Review

J.J. Balmer-Strasse 1
4053 Basel

iiQCheck-Index -Index

4,3
5
reviewed by 259 customers since November 2017

Categories

89 % of our guests would recommend us.
4,0
General impression
4,5
Booking
4,5
Check-In
4,1
Self check-in (outside opening hours)
4,6
Reception/Front Office
4,0
Room
4,1
Bathroom
4,4
Location and Environment
4,5
Check-Out
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Customer reviews

Language :
3,0/ 5
2019-07-10
En
The accommodations were flimsy, cheaply made and furnished. The bed was uncomfortable and the pillows lumpy. The rooms were too hot for sleep, even with the fans provided (which was broken during one stay and therefore not adjustable). As a solo and frequent business traveler, I did not feel safe here - having to walk by the unsupervised lobby full of men in the evenings.
4,8/ 5
2019-07-07
En
I was very happy with everything except the temperature. It was very hard to cool the room down using only a fan, especially because opening the window properly is impossible without also opening the blinds revealing the view out onto the street.
3,4/ 5
2019-07-07
En
Very convenient but the sink and shower drains were too slow and there was no air in the room - there must be a way to create a cross wind throughout the building when it is so hot Finally I did not get a breakfast I ordered and paid for it was not there at 7 I hope I am reimbursed
4,0/ 5
2019-07-07
En
Great, other than very warm. My only real complaint is that towels were automatically changed every day, and the soap which is barely used was replaced with a new packet. This is very wasteful and completely unnecessary.
4,7/ 5
2019-07-07
En
Good, but with a breakfast it would be better

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