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- Kundenbewertung - Customer Review

J.J. Balmer-Strasse 1
4053 Basel

iiQCheck-Index -Index

4,3
5
reviewed by 259 customers since November 2017

Categories

89 % of our guests would recommend us.
4,0
General impression
4,5
Booking
4,5
Check-In
4,1
Self check-in (outside opening hours)
4,6
Reception/Front Office
4,0
Room
4,1
Bathroom
4,4
Location and Environment
4,5
Check-Out
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Customer reviews

Language :
4,7/ 5
2019-06-13
En
I was pleasantly surprised by my stay at your hotel . When I arrived I was a bit concerned as there were a bunch of Turkish men from the ship next door outside smoking g and talking loudly and I was put off- perhaps you should chat with the shop next door. However? Once inside your staff were great- very helpful- and explained everything , including how to find the great cafe for breakfast . My room- although a simple single on first floor, was fine . It was ample in size, totally quiet at night, clean, bed was comfortable . Wi-fi good. Shower pressure excellent. So nice to have kettle and some teabags. Only criticism is that it was very stuffy-even though I used fan. If you can’t put air con in hotel, can you try to improve the ventilation? Another suggestion is to have a bottle of water in the room when guests arrive. Another is to have more hangers in the closet .
2,4/ 5
2019-06-13
En
Facilities are very Spartan. Too Spartan in my opinion.
4,8/ 5
2019-05-30
En
We liked our stay
5,0/ 5
2019-05-27
En
Warm welkome, nice neighbourhood, all busslines nearby, Hal 7 for delicious food, Esquilina and Casino on Tellplatz are must go, clean rooms, washingmachine!!, fridge and coffee in the room....
3,6/ 5
2019-05-24
En
Staff were very friendly, room was clean and cosy. Location was near by historical center. There were noise on the street during the night. Bets were separated in spite of we booked room with double bed.

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