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- Kundenbewertung - Customer Review

J.J. Balmer-Strasse 1
4053 Basel

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4,2
5
reviewed by 102 customers since June 2017

Categories

83 % of our guests would recommend us.
3,9
General impression
4,4
Booking
4,3
Check-In
3,7
Self check-in (outside opening hours)
4,4
Reception/Front Office
3,9
Room
4,1
Bathroom
4,3
Location and Environment
4,5
Check-Out
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Customer reviews

Language :
5,0/ 5
2019-06-14
En
I found the hotel to be so convenient - easily accessing the train station and close to the tram line which took me direct to the centre and to Art Basel. It was clean, quiet and nicely decorated in a simple modern style. The staff were so courteous and helpful. I enjoyed my stay immensely. I also found the hotel very good value for money.
4,7/ 5
2019-06-13
En
I was pleasantly surprised by my stay at your hotel . When I arrived I was a bit concerned as there were a bunch of Turkish men from the ship next door outside smoking g and talking loudly and I was put off- perhaps you should chat with the shop next door. However? Once inside your staff were great- very helpful- and explained everything , including how to find the great cafe for breakfast . My room- although a simple single on first floor, was fine . It was ample in size, totally quiet at night, clean, bed was comfortable . Wi-fi good. Shower pressure excellent. So nice to have kettle and some teabags. Only criticism is that it was very stuffy-even though I used fan. If you can’t put air con in hotel, can you try to improve the ventilation? Another suggestion is to have a bottle of water in the room when guests arrive. Another is to have more hangers in the closet .
2,4/ 5
2019-06-13
En
Facilities are very Spartan. Too Spartan in my opinion.
4,8/ 5
2019-05-30
En
We liked our stay
5,0/ 5
2019-05-27
En
Warm welkome, nice neighbourhood, all busslines nearby, Hal 7 for delicious food, Esquilina and Casino on Tellplatz are must go, clean rooms, washingmachine!!, fridge and coffee in the room....

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