AKZENT Hotel Villa Saxer
- Kundenbewertung - Customer Review

Mauerstraße 24

38640 Goslar

Phone

+49 (0) 5321 39 89 9000

Fax

+49 (0) 5321 39 89 9001

Email

info@hotel-villa-saxer.de

Web

http://www.hotel-villa-saxer.de

-Index

4,8

5

reviewed by 803 customers since April 2023

Categories

99 % of our guests would recommend us.

4,9

General impression

4,9

Booking

4,9

Check-In

4,9

Reception/Front Office

4,8

Room

4,8

Bathroom

4,9

Hotel’s ambiance

4,9

Breakfast

0,0

Restaurant

4,7

Bar

4,9

Check-Out

Customer reviews

4,9/ 5

2024-12-15

We thoroughly enjoyed our stay at your hotel, especially the great location, the breakfast and the warm hospitality. However, we were a bit disappointed that the bar closes at 22:00. Extending the opening hours would be a great addition to enhance the overall experience.

Commented by: AKZENT Hotel Villa Saxer

Hello! Thanks so much for sharing your thoughts about your stay with us at AKZENT Hotel Villa Saxer. I'm delighted to hear you enjoyed our location, the tasty breakfast, and the warm hospitality. Those are some things we're really proud of! I get what you’re saying about the bar hours. Extending them is definitely something to think about to make our guests' experience even better. I'll pass your suggestion on to the team for sure. Looking forward to hopefully welcoming you back soon! Best,

4,6/ 5

2024-12-01

Open until midnight instead of 22.30

Commented by: AKZENT Hotel Villa Saxer

Dear guest, Thank you for your review! As we are only a hotel garni and our reception team also looks after the hotel bar, it is open 16 hours a day and when there are a lot of guests we keep the hotel bar open longer. We ask for your understanding and hope that this aspect does not deter you from visiting again. We wish you all the best! Your Hotel Villa Saxer Team

5,0/ 5

2024-11-10

more choices for breakfast

Commented by: AKZENT Hotel Villa Saxer

Dear guest, thank you for your review! Best regards Your Hotel Villa Saxer Team

4,9/ 5

2024-11-03

All the staff including the reception staff are very approachable, friendly, courteous and helpful. The room was very agreeable and roomy the beds were very comfortable and the shower very invigorating. The Barrier Free room was excellent and therefore we would recommend this hotel to disabled travelers. The breakfast Buffet was superb and had a very good verity to choose from. The only point that let the hotel down was that there was no evening restaurant, you had to go out to local ones for evening meal.

Commented by: AKZENT Hotel Villa Saxer

We thank you for your visit! We are pleased that you enjoyed your stay with us so much and that you liked the room and the breakfast. Exactly, since we are a hotel garni we only offer breakfast, but the restaurants are in the immediate vicinity and we can also order a taxi for our guests on request. We hope to welcome you back to our hotel soon! Your Hotel Villa Saxer Team

4,7/ 5

2024-10-27

It was a great hotel but we missed coffe and tea facilities in the room

Commented by: AKZENT Hotel Villa Saxer

Dear guest, thank you for your feedback. We are glad to hear that you had a great stay at our hotel. We appreciate your suggestion regarding coffee and tea facilities in the room and will take it into consideration for future improvements. We hope to welcome you back soon. Best regards, AKZENT Hotel Villa Saxer